Bank of South Pacific (BSP) is urging the public to remain vigilant following reports of an online scam using false advertisements and phishing messages on Facebook and email. These messages appear to promote Internet Banking registration but contain malicious links designed to defraud customers.

These misleading ads falsely claim to offer BSP Internet Banking registration and direct users to click on suspicious links. BSP confirms that it does not offer online registration for Internet Banking and strongly advises customers not to engage with or click on any such content.

BSP Country Head Haroon Ali stated,  “We are aware that fraudulent advertisements are being shared on Facebook and some customers, unaware of the scam, have unfortunately clicked the suspicious links. These ads are not from BSP. We are actively reporting and working with relevant online platforms and authorities to have them taken down. At the same time, we are reinforcing customer education on digital safety.”

BSP’s official Internet Banking registration process can only be completed in person at any BSP branch, where customers are required to present a valid photo ID.

“We remind the general public that when they see an ad asking them to click on a link to register for BSP Internet Banking, please delete it immediately and call the bank to report it,” he cautioned.

As part of its precautionary measure, BSP has activated a digital safety campaign across it’s staff network Fiji-wide, social media and working with mainstream media to help create awareness.

To protect themselves, BSP urges customers to only trust information shared through BSP’s verified communicaition channels such as posts on BSP’s official website, social media page and direct contact from BSP staff or the Customer Service Centre.

✅  Visit a BSP branch with valid photo ID to register for Internet Banking

🚫  Do not respond to messages from unverified senders

❗  Never click on suspicious links claiming to offer BSP services

🔑   One Time Password (OTP) will only be required for customer-initiated transactions

🔒📱 BSP Apps are available for download exclusively through the Google Play Store or    Apple App Store to ensure that customers are accessing authentic and secure applications

BSP continues to monitor the situation closely and is coordinating with digital platforms and authorities to limit the spread of fraudulent material. The bank also thanks customers who have reported incidents and encourages continued vigilance.

📞 Call 132 888  (local) or +679 321 4300 (from overseas) to verify any message or to report suspicious activity.

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